Accomplishments (FY2012)
Human Resources Management
- Number of recruitment announcements issued: 44 (some for multiple jobs, for example, “summer aquatics” was one announcement for over fifty positions)
- Total of 1,394 applications received and processed (16% minorities, 37.5% females) includes 201 volunteers
- Total of 216 positions filled (19.4% minorities, 42.1% females)
- Conducted police officer testing and selection processes twice and communications dispatcher once during the year
- Completed first comprehensive revision of the personnel policy manual in five years for full-time employees, and eleven years for part-time employees
- Evaluated and implemented off-site secure on-going storage of inactive personnel files that must be retained but have not been microfilmed due to lack of funding or satisfactory microfilm vendor
- Active employee personnel files were completely reorganized with the files having separate sections by topic to ease locating documents
- Employee training records were completely updated, including obtaining current documentation of General Driving Rules and Regulations training, and new employee safety orientation training for all hired since 2008. Such training records are now more closely tracked for new hires
- Worked with IT Department to implement comprehensive updates to New World payroll and employee benefits system
- Began uploading employee pictures into their New World “files”
Employee Development
- Joined the South Central Kentucky Training Consortium to gain access to discounted- cost employee and supervisor training. 154 employees attended a total of 17 employee and supervisor development WKU-instructed classes coordinated through Human Resources
- A Public Works manager started the year-long supervisor certification program offered through the consortium
- Restarted the Team Bowling Green supervisor development program after a four-year hiatus
- Developed a class on Performance Evaluation and presented to the Team Bowling Green class
Employee Benefits & Wellness
- Conducted 70 quarterly departmental meetings to explain employee benefits, on-line enrollment, to help employees be better consumers of their medical plan, and respond to questions
- Coordinated annual employee health and benefits fair attended by 239 employees and spouses (+14% over 2010); 29 vendors participated (+ 21%); offered for the second time an angioscreen test for heart disease and stroke, which was conducted for 62 employees
- Conducted orientation and benefits enrollment for 33 new employees.
- Completed the fourth year of employees conducting the bulk of their annual benefits enrollment on line; updated all records in the benefits software and with the claims administrators before the January 1 effective date
- Offered four topics during Spring Wellness Lunch & Learns – 92 total attendance
- March – Breast & Cervical Cancer Awareness: 22 attended
- April – The “Sandwich” Generation: 27
- May – Diabetes: 15
- Financial Matters: 29
- Reviewed and obtained employee health care committee and BOC approval for Humana to offer employees voluntary/specialty insurance benefits through payroll deduction, and completed implementation effective January 1, 2012
- Installed wellness bulletin boards throughout City departments; initiated quarterly wellness newsletter
- Implemented and coordinated a Walking Challenge program, which involved 15 teams and 58 employees, who logged over 16.1 million steps during the three-month challenge
- Coordinated setting up a small fitness room for the City Hall Campus using replaced equipment from Parks Fitness.
- Completed coordination of annual Fire Physicals
- Initiated enrollment for City-sponsored Weight Watchers at Work Program
- Conducted medical coverage audit of employees with spouses on the City’s medical plan (spousal waiver program)
- Updated medical summary plan documents were distributed to all covered employees
- Prepared RFP for benefits program consultant broker/agent services
Safety & Risk Management
- Completed New Employee Safety Orientation manuals for school crossing guards, police cadets, referees, score keepers, and tennis instructors
- Evaluated and implemented recommendations to self-insure a portion of the vehicle schedule for auto physical damage and insure mobile equipment as building contents. Finalized KLCIS endorsement reimbursement for auto and property schedules, which returned over $50,000 in excess premium payments and is projected to save the City $30,000 annually
- The City was recertified as a “Drug-Free Workplace” through the Department of Workers’ Claims; the City received a 5% workers’ compensation premium savings of approximately $19,198. The annual premium savings provides approximately 75% of all funding needed to perform pre-employment, random and post-accident drug and alcohol testing
- Reviewed and/or investigated a total of 117 auto, property, general liability, and injury claims
- Performed a thorough inspection of 35 City facilities
- Participated with and/or coordinated twenty safety committee meetings with four different departments
- Instructed 61 safety-related courses, six driver training classroom courses and five driver evaluation class groups were provided; total of 1,136 employee hours of instruction were provided by risk manager; contracted for a total of 565 employee hours of instruction; 2,313 on-line course sessions were completed
- The workers’ compensation insurance ‘experience modifier factor’ is used to calculate the final insurance premium. A modification factor of 1.00 would equate to no adjustment (up or down) in the final premium. The City’s modifier has reached an all-time low level of .54 for FY2013. Over the past ten years, the modifier has ranged from .83 (FY2009) to .56 (FY2012). The continued low modifier provided a premium savings of $171,000 in FY2013 when compared to a premium based on a 1.00 experience modification factor
- Worked with Payroll Manager to review prior year workers’ compensation payroll audits, revised coding and tabulation of payroll to improve audit accuracy and reduce future workers compensation premiums. The changes made as a result of this review should save the City approximately $4,000 annually
- Staff recovered over $8,500 in City property losses through outside insurance agencies, City insurer, and recovery from individuals through personal payments or court-ordered restitution
- The preventable injury rate for FY2012, 4.3 injuries per 100 employees, remained lower than the prior five-year average of 4.4
- A separate fund was established for property & casualty insurance and claims, to help track costs and savings in the property and liability insurance area
- Developed functional job descriptions describing the physical requirements for Public Works Operations Technicians, Fleet Technician, Parks Heavy Equipment Operator, Carpenter, Cemetery Mechanic, Cemetery Maintainer/Laborer, Firefighter, and Police Officer
- Worked with employee Facility Security PAT team to review and initiate security initiatives including parks maintenance fencing and City Hall Campus projects
- Evaluated driver risk management/fleet tracking technology, evaluated return on investment, and obtained insurance provider’s funding commitment to help conduct full year pilot study on all City vehicles
- Drafted a Work Zone Temporary Traffic Control policy; reviewed BGMU’s trailer and equipment; and ordered small trailer for use by Public Works Operations
